• Store Policies

Store Policies

policy guarantee

How Do I Contact the Customer Service Department?

Email: customerservice@ddtexasoutfitters.com
Phone: (830) 379-7340

Customer Service Department Hours of Operation
Monday - Friday: 8:30 am - 5:30 pm
Saturday: 8:30 am - 4:30 pm
Sunday: Closed

Our Customer Service Department is also closed on the following holidays: Independence Day, Thanksgiving Day, Christmas Day and New Years Day.

Privacy Policy

When you interact with us, we automatically receive and store certain types of information, such as the content you view, the date and time that you view this content, the products you purchase, or your location information associated with your IP address. This is statistical information used to monitor the usage of our website and for advertising purposes. This information does not include personal information.


As you browse ddfarmranch, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partners then enable us to present you with retargeting advertising on other sites based on your previous interaction with ddtexasoutfitters. The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number.

How Do You Keep My Personal Information Secure?

When you provide personal information at our stores, over the phone, or on our website, we use this information to improve your shopping experience. The information you share with us is used to process your purchases, confirm your orders and notify you regarding updates and additional information.

We will never sell, share, or trade your personal information to anyone. Information provided to us is recorded in a database we use to send out catalogs and special offers/promotional emails. You may remove yourself from this list at any time.

Personal information such as billing addresses and credit card information is only used to complete your transaction. This information is never released to anyone.

We use industry-standard encryption technologies to encrypt credit card data being transferred to us, to ensure a secure site. We also use an additional SSL provider for additional protection.

We strive to protect your personal information, but data sent over the internet can´t be guaranteed to be 100% secure. Please keep in mind that we don´t recommend sending credit card information through email. You may always call us via phone to complete an order: (830) 379-7340

*Merchandise prices and specifications are subject to change without notice. D&D is not responsible for typographic, photographic, and/or descriptive errors.